Red Leaf Development

Retainer Services

We are here for YOU

For ongoing, continuous website maintenance and support Red Leaf Development proposes a retainer arrangement to provide priority on-call services and project management. Services are be provided on an as needed basis and deducted from the available retainer.

 

The Fine Print

Billing

Payments are expected to be prepaid and will be due on the 1st of each month for that following period's retainer. Any overages will be invoiced at the end of the period at our normal hourly rate. Any time not used cannot roll over into the next month's retainer.

Business Hours

Priority changes and changes requested to be done during non-business hours will be billed in 1 hour increments. Normal business hours are 9:00 AM to 5:00 PM EST, Monday through Friday, except for holidays. Work will begin within 2 business days of the time requested. Priority work will begin within 4 business hours of the request being received.

Term

All of our retainer contracts have a pre-defined term (agreed to in the contract) and at the end of the term they automatically renew for the next term unless written cancellation is given to Red Leaf Development at least 10 days prior to the end of the term.

 

It was the hard work and assistance provided by Red Leaf that enabled us to run our own ecommerce platform and fully integrate our ERP system. The staff was very responsive, there hasn't been an instance where they were not able to address our needs and requirements.

Amir Shafi, Monster, INC.


Calef's Country Store
Monster Cable
Subaru
Ecoist

Recent News

March 16, 2015 — Red Leaf launches an upgraded store for Springfield Armory. Check out their site www.springfield-armory.com!
Feb. 8, 2015 — Monster Brewing Hardware, manufacturer of hand crafted grain mills for discriminating home brewers, chooses Red Leaf to help with their shopping cart implementation.
Jan. 8, 2015 — Endless Round, an online speciality apparel company, chooses Red Leaf to help with their shopping cart implementation.
Sept. 18, 2014 — Fixtureworks / Fairlane Products, a manufacturer of a wide assortment of unique industrial products, chooses Red Leaf to help with their shopping cart implementation.
View all News items >>

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Red Leaf Development
1465 Woodbury Ave., #338
Portsmouth, NH 03801


Phone: (603) 319-1922
Fax: (603) 319-1580
Sales: sales@redleafdevelopment.com
Support: support@redleafdevelopment.com
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Red Leaf Development is a Women-Owned business.